Internal Framework — Confidential
25 Departments.
One Mission.
Every business unit Wellness Rave needs to run — ranked by what kills the company first if it fails. One owner per department. No shared responsibility.
25
Departments
5
Tiers
6K
Target Capacity
3
Cities in Pipeline
Tier 1 — Survival
·
Tier 2 — Operational
·
Tier 3 — Growth
·
Tier 4 — Experience
·
Tier 5 — Platform
Tier 1 — Survival
If any of these fail, the event fails or the business dies
01
Executive Production & P&L Control
The single brain. Budget, timeline, contracts, cashflow, final decision power.
Blind Spot
Most founders confuse being busy with being in control — without one person owning the P&L, every decision takes three meetings and costs money.
Owns
- Master budget and all department budgets
- Full event timeline and milestone calendar
- All vendor and sponsor contracts
- Weekly cashflow forecast and risk register
- Final decision power — no ambiguity
Why It's Survival
- Without one owner, budget bleeds across departments silently
- Shared leadership at this scale creates a bottleneck that breaks at 6K
- Every other department reports here — this is the spine of the org
02
Finance & Cashflow Management
Weekly liquidity forecasting. Deposit planning. Cost leakage control.
Blind Spot
You can be fully sold out and still run out of cash 30 days before the event if sponsor payment schedules and vendor deposits aren't mapped week by week.
Owns
- Weekly cash position and 90-day liquidity forecast
- Deposit schedules tied to vendor deliverables
- Sponsor payment timing and enforcement
- Cost per department with weekly variance reporting
- Margin protection — knows where money leaks
Why It's Survival
- Events are cash-intensive 60–90 days before go-live
- Profitable on paper ≠ solvent in practice
- Sponsor late payments without a plan collapse production timeline
03
Safety, Security, Medical & Compliance
Non-negotiable. One incident without structure ends the brand.
Blind Spot
The venue's insurance covers the building — not your ice baths, breathwork sessions, kids zone, or brand activations. You need your own policy.
Owns
- Security vendor — 1 guard per 100 attendees minimum
- On-site medical team: 1 doctor + 2 paramedics at 6K
- Emergency response plan and incident command structure
- Public liability insurance in the event entity name
- Kids safeguarding protocols and staff background checks
Why It's Survival
- Activity-specific coverage needed for ice baths, breathwork, kids
- No documented emergency plan = personal legal exposure for founders
- One unmanaged incident becomes a viral story before the event ends
04
Venue & Infrastructure
The physical city. Zoning, flow, power, water, signage, weather plan.
Blind Spot
A venue licensed for 6,000 is not the same as a venue optimised for 6,000 people moving between wellness zones, a DJ stage, and an ice bath queue.
Owns
- Zone planning and crowd flow mapping
- Entry gate capacity — 6K needs 12+ lanes for 90-min entry window
- Power grid, water stations, bathroom ratios
- Back-of-house logistics and supplier access routes
- Weather contingency and shade infrastructure
Why It's Survival
- Poor zoning kills experience within the first hour
- Under-resourced bathrooms at peak time (noon) becomes the headline
- No weather plan at an outdoor event is an €80K insurance claim waiting to happen
05
Ticketing Strategy & Revenue Optimisation
Tier pricing, VIP upsells, corporate packages, refund logic, anti-fraud.
Blind Spot
Most events leave 20–30% revenue on the table by launching all tiers at once — urgency-based pricing with deliberate scarcity is what fills 6,000 seats.
Owns
- Tier structure: early bird → general → last-minute premium
- VIP and founder packages with genuine exclusive value
- Corporate bulk packages (10–50 tickets)
- Refund and transfer policy — designed to minimise chargebacks
- Anti-fraud scanning and wristband protocol
Why It's Survival
- Revenue predictability depends on understanding sell-through velocity
- Ticket platform data ownership is critical — not all platforms give you your data
- Refund volume without a clear policy becomes a PR and cashflow problem
06
Big Sponsorships & Main Partners
Title sponsor, stage sponsor, multi-event deals. Must close early.
Blind Spot
A sponsor who hasn't paid 60 days before the event is not a partner — they are a cashflow risk dressed up as a deal.
Owns
- Packages from €1,500 (Ignite) to €35,000 (Main Sponsor) at 6K scale
- Multi-event annual contracts with priority placement
- Payment schedule enforcement — 50% deposit on signing
- Post-event ROI report for all major sponsors
Why It's Survival
- Main sponsor + stage sponsor alone can cover venue and production costs
- Without early close, production decisions get delayed or cut
- Renewal rate is what builds a real business — one-off sponsors are expensive to replace
07
Workforce & Volunteer Operations
100–200 staff. Scheduling, radios, briefings, credentials, roles.
Blind Spot
At 6,000 people, one unstaffed zone or a single radio channel going dark can cascade into a safety incident within minutes — structure is not optional at this scale.
Owns
- Full staff roster with role cards per person
- Radio channel structure and escalation protocol
- Mandatory pre-event briefing (day before)
- Credential and access pass system per zone
- Staff area with meals, breaks, and clear chain of command
Why It's Survival
- Volunteers without briefings make decisions without context
- No escalation protocol = every problem reaches the founders
- Staff who don't feel supported leave mid-event — then you're short-handed at capacity
Tier 2 — Operational Integrity
The event experience breaks without these
08
Programming & Run of Show
Lineup, wellness schedule, stage timing, zone capacity. This is the product.
Blind Spot
An energy curve with no intentional design creates dead zones that 6,000 people notice immediately — and mention in every post-event review.
Owns
- DJ and artist lineup curation aligned with WR energy
- Wellness class and workshop schedule with staggered timing
- Stage-by-stage run of show with minute-by-minute transitions
- Capacity control per session — prevents bottlenecks
- Energy arc design: build → peak → cooldown
Why It's Critical
- Programming IS what people are paying for — it's the product
- Timing conflicts between zones cause crowd surges
- Artists without detailed tech riders create stage delays that ripple through the whole day
09
Food & Beverage Operations
Vendor mix, revenue share, queue design, hydration strategy.
Blind Spot
One undersized bar at peak time (noon–2PM) will define the attendee experience more than any DJ set — queue frustration is the most-shared negative review trigger.
Owns
- Minimum 1 F&B point per 400 attendees (15+ stations at 6K)
- Cashless-only system to reduce queue time
- Revenue share agreements with all vendors
- Free water refill stations — eliminates single-use plastic
- Food vendor curation — only wellness-aligned brands
Why It's Critical
- F&B revenue share can add €30–60K to total event revenue
- Hydration failures at wellness events are a medical and PR risk simultaneously
- Wrong vendor mix breaks the WR brand positioning in one booth
10
Kids Experience
Separate ops lead, safeguarding, check-in system, dedicated insurance.
Blind Spot
Kids are not "just another zone" — they are a regulatory multiplier that changes your insurance classification, emergency procedures, and legal exposure entirely.
Owns
- Dedicated Kids Ops Lead — never combined with general programming
- Separate entry, check-in, and guardian wristband system
- Staff background checks — mandatory, no exceptions
- Guardian liability waivers signed at entry
- Alcohol-free buffer zone and noise-level management
Why It's Critical
- Separate insurance classification required — not covered under standard event policy
- Safeguarding failure is a criminal matter, not just a PR issue
- Gets WR into a completely new market: active wellness families
11
Brand Activations & Small Partners
Curated marketplace, goodie bag, visual harmony, sponsor density control.
Blind Spot
More sponsors means more revenue — until it means a trade show. Sponsor density above a critical threshold kills the premium feel that justifies the ticket price.
Owns
- Curated booth mix — max 15–18 brands per event
- Goodie bag curation and production logistics (6K bags = major operation)
- Visual harmony rules — every activation must feel like WR
- Sponsor density ratio per zone — enforced, not negotiable
Why It's Critical
- Goodie bag packing at 6K needs a dedicated assembly-line packing day
- One visually off-brand activation contaminates the zone around it
- Brand curation is the competitive moat — anyone can sell booth space
12
Merchandise
Limited drops, collabs, pre-orders, inventory control. Treat like a micro fashion brand.
Blind Spot
Running out of stock in the first two hours is not a success story — it's a lost revenue event and a community disappointment that gets posted about for days.
Owns
- Per-event limited drop — never the same item twice
- Pre-order window 72h before event (pre-sell 40% of inventory)
- 2–3 dedicated booths with queue management at peak hours
- Designer collab programme for premium items
- Cashless payment only — speeds flow significantly
Revenue Potential
- €25K–€65K per event at 6K capacity
- High margin — no venue cost, direct sale
- Merch worn post-event = walking organic advertising in every city
Tier 3 — Growth Engine
These scale demand, community, and brand reach
13
Community & Retention
WhatsApp groups, email nurture, post-event engagement, membership conversion.
Blind Spot
Your 10,000 newsletter subscribers are worth more than any ad budget — and most events treat them like an afterthought between editions.
Owns
- Newsletter (10K+) — bi-weekly minimum between events
- WhatsApp community management and engagement
- Post-event nurture sequence — 72h window is peak intent
- Tiered access model: community → membership → inner circle
- City chapter leads for Barcelona, Madrid, Berlin
Why It Grows
- Community members are the waitlist that sells out every edition
- Referral loops: every member brings 1.3 people on average
- Converts into membership revenue — €150K ARR at 1,000 members
14
Paid Media & Funnel Optimisation
Landing pages, pixel tracking, retargeting, CRO. Pure data — no emotion.
Blind Spot
Most wellness events spend on awareness and forget that the landing page is where tickets are actually won or lost — conversion rate is everything.
Owns
- Dedicated event landing pages per edition and city
- Pixel setup across Meta, TikTok, Google
- Retargeting sequences — website visitors, video viewers, engaged followers
- A/B testing on creatives and copy weekly
- Cost-per-ticket-sold as the single north star KPI
Why It Grows
- Bridges the gap between organic reach and sold-out capacity
- Retargeting the existing community is 5x cheaper than cold audience ads
- Landing page CRO improvements compound — 10% better conversion = 600 more tickets at 6K
15
Influencer & Ambassador Program
Affiliate codes, creator contracts, founder ambassadors, performance tracking.
Blind Spot
Influencers without affiliate tracking codes are a cost, not a growth channel — you cannot optimise what you cannot measure.
Owns
- 4-tier strategy: mega (100K+), mid (20K–100K), micro (5K–20K), nano
- Unique affiliate codes per creator — commission per ticket sold
- Founder ambassador cohort — most credible voices to the WR audience
- Pre-event seeding brief: exact shots, moments, and copy needed
- UGC contest: best post wins VIP access to next edition
Why It Grows
- Lower CAC than paid media when tracked properly
- Micro-influencers in wellness niches convert 3–5x better than mega influencers
- Brand partners pay for influencer integrations — turns cost into revenue
16
PR & Media Relations
Press, interviews, media partnerships, crisis messaging.
Blind Spot
Without a designated crisis spokesperson and a written protocol, one bad incident becomes a viral narrative you cannot shape after the first 30 minutes.
Owns
- Dedicated press list across lifestyle, wellness, culture, and business media
- Annual "State of Wellness" data report — original research media covers for free
- Press VIP access at every edition — journalists experience WR firsthand
- Crisis comms protocol: one spokesperson, escalation script, social media freeze procedure
Why It Grows
- Earned media scales WR from a Barcelona event to a European cultural moment
- Press coverage in lifestyle media converts readers who are never reached by paid ads
- City-launch PR in Madrid, Berlin drives first-edition demand without an existing local community
17
Content & Media Production
Aftermovie, social clips, UGC capture, sponsor content, edit pipeline.
Blind Spot
The aftermovie filmed on a phone by a last-minute volunteer is not content — it is the most expensive missed opportunity in the business, costing nothing to produce and everything in brand equity.
Owns
- Professional video team briefed with shot list before event day
- Aftermovie delivered within 5 days of event — not 3 weeks later
- 30–60 second social cuts from every major moment
- UGC collection system: community uploads, rights clearance, best-of reposts
- Sponsor content deliverables agreed and delivered per contract
Why It Grows
- The aftermovie is the primary asset that sells the next edition
- Social clips posted within 24h capture peak engagement momentum
- Sponsors renew when they see quality post-event content featuring their brand
Tier 4 — Experience Extensions
Differentiation, upsell, and brand depth
18
Recovery & Wellness Village
Ice baths, sauna, breathwork, massage, capacity control.
Blind Spot
Ice baths and breathwork without signed waivers, trained facilitators, and medical proximity are one incident away from closing the entire event.
Owns
- Ice baths, sauna, Normatec (already partnered), breathwork lounge
- Certified facilitators for all guided sessions — not just volunteers
- Mandatory waivers for ice bath and breathwork participation
- Capacity control per session — prevents overwhelming the zone
- Recovery brand partnership programme — zone naming rights
Why It Differentiates
- No other music event in Europe has a serious recovery village — this is the WR USP
- Recovery brand sponsorships (Normatec, etc.) fund most of the zone cost
- Ice bath photos are the most shared content from any WR event
19
Nutrition & Food Experience
Wellness F&B philosophy, nutrition brand partnerships, WR food identity.
Blind Spot
Wellness events that serve generic festival food lose the most powerful brand alignment signal they have — food is a statement of values, not just logistics.
Owns
- WR food philosophy — curated vendors only (no processed, no junk)
- Nutrition brand activations: matcha bars, smoothie stations, protein collabs
- Nutrition content series between events — recipes, protocols, education
- "WR Approved" vendor certification — brands pay to carry the mark
Why It Differentiates
- Nutrition brands (Athletic Greens, Huel, Honest Greens) are natural high-value sponsors
- WR food identity = shareable content every time someone posts their plate
- Year-round content play — nutrition doesn't stop between events
20
Pre-Event Brand Activation Party
Warm-up event, brand preview, email capture, ticket conversion push.
Blind Spot
A pre-event that fully satisfies the core experience reduces ticket urgency for the main event — it must create hunger, not feed it.
Owns
- Held 24–48h before main event — invite-only, curated guest list
- Single sponsor can fully fund and own the night
- Primary goal: email capture + drive ticket urgency for main event
- Creates the "behind the scenes" narrative that floods social before the event
Revenue Potential
- €8K–€20K per activation from exclusive sponsor
- Generates 200–500 new email sign-ups on average
- Acts as a press and influencer activation — most coverage happens here, not on event day
21
Art & Installation Program
Visual identity, interactive art, photogenic moments, partner collabs.
Blind Spot
The one photo moment that gets shared 10,000 times costs less than a single paid ad campaign and generates more brand recognition than the entire lineup.
Owns
- Minimum 3–5 deliberately designed content moments per event
- Entrance tunnel, branded archway, or immersive welcome zone
- Commissioned art pieces that double as sponsor activations
- Interactive installations that generate UGC automatically
Why It Differentiates
- Art installations are the most shared content from any lifestyle event
- Brand co-sponsorship of an installation = subtle, premium exposure
- Distinguishes WR from a venue rental — makes it a curated world
Tier 5 — Long-Term Platform
Real businesses — plan now, build when the community demands it
22
Online Shop & Post-Event Commerce
Merch restocks, digital content, bundles, post-event upsells.
Blind Spot
The 72 hours immediately after the event are the highest purchase-intent window you will ever have — most brands send nothing to their community during this period.
Owns
- Year-round online store: merch restocks and seasonal collections
- Post-event email sequence: "You were there — here's what's next"
- WR bundles: "The Morning Stack" (merch + supplement + playlist)
- Curated third-party wellness products with affiliate revenue
Revenue Potential
- €5K–€30K/month at scale — builds compounding over time
- Affiliate margins on curated products: 15–30% per sale
- Extends the event monetisation window from 1 day to 365 days
23
Running Community
WR Running Club — weekly city runs, running kit, brand partnerships.
Blind Spot
Hundreds of people running through Barcelona in WR kit every Saturday morning is a free billboard that no marketing budget can replicate at that scale.
Owns
- Weekly organised runs in Barcelona, Madrid, Berlin — free to join
- WR running kit (vest, cap, socks) — own category within merch
- Running brand partnerships: On Running, New Balance, Adidas
- Annual WR Run event — 5K/10K ticketed standalone format
Why It Matters
- Keeps brand visible and community active between events
- Natural on-ramp for people who haven't attended a main event yet
- Running brand deals are high-value and underserved in the wellness event market
24
Expansion & Strategic Partnerships
Next city scouting, venue deals, hotel and airline partnerships, alliances.
Blind Spot
The city that looks easiest to expand into is usually the one where you haven't yet mapped the local tax structure, compliance requirements, and cultural differences in wellness consumer behaviour.
Owns
- City pipeline: Barcelona (home) → Madrid (Oct 2026) → Berlin (2027)
- Venue relationships locked minimum 9 months in advance
- Hotel partnerships: room blocks for attendees travelling to events
- Local SPV setup per country for tax and compliance
- Strategic brand alliances: fitness chains, wellness apps, travel brands
Why It Matters
- Hotel and airline co-marketing = free reach to their entire customer base
- City tourism board support can fund local marketing in new markets
- Each new city multiplies the total addressable community
25
WR App
Ticketing, community, content, WR passport, brand discovery — in one place.
Blind Spot
Building an app before you have 10,000 monthly active users is how you burn €150,000 on infrastructure nobody uses yet — validate the community size first.
Owns
- Ticketing + event schedule + zone maps in one place
- Community: city groups, running club, DM with other attendees
- WR Passport: stamps per edition attended — builds identity and loyalty
- Content: podcast, playlists, recovery guides
- Long-term: merch shop, brand discovery, membership management
Why It Matters (Long-Term)
- App = data ownership — no algorithm dependency on Instagram or WhatsApp
- WR Passport creates the most powerful retention mechanic: identity
- Start planning the spec now — build when community size justifies the investment